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Public & Community Housing Appeal Unit (PCHAU)
Address
1st Floor, 45 Wakefield St, Adelaide, SA 5000 Australia
Telephone
8207 0080, 1800 676 350
Fax
8207 0082
Email
Website
Postal Address
GPO Box 2671, Adelaide, SA 5001 Australia
Parent Body
Department for Families and Communities
Hours
Mon - Fri 9am - 5pm
Eligibility
Public Housing: People registered with or receiving services from Housing SA., Community Housing: Members of Housing Co-operative or members/tenants of Housing Associations, or individuals whose application for membership of a Housing Co-operative or Housing Association has been rejected
Access
For wheelchairs
Comment
Public Housing: Provides Housing SA (previously Housing Trust and Aboriginal Housing Authority) clients with an avenue of appeal if dissatisfied with decisions made in relation to rental applications, tenancy matters, bond and rent assistance and home purchases. The appeal process does not deal with disputes between neighbours, eviction for rent arrears or complaints about staff, Community Housing: Provides Housing Co-operative and Housing Association members/tenants access to appeal against decisions made by their Community Housing Organisation (CHO)
Services
- Administers appeal processes dealing with appeals concerning the application of Housing SA policy
- Administers appeal process for appeals lodged by CHO members/tenants against decisions made by their CHO
- Provides information, training and advice on public and community housing appeal processes for individuals, groups and service providers
