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State Ombudsman
Address
50 Grenfell St, Adelaide, SA 5000 Australia
Telephone
8226 8699
1800 182 150 (outside SA metropo
1800 182 150 (outside SA metropo
Fax
8226 8602
Email
Website
Postal Address
PO Box 3651, Rundle Mall,, SA 5000 Australia
Hours
Mon - Fri 9am - 5pm
Eligibility
Individuals and organisations with a complaint about the administrative action of a state government agency or local council. There should be some attempt to resolve the complaint by direct approach. If this yields no satisfaction a complaint should be lodged with the Ombudsman within 12 months of the cause of the complaint arising. The Ombudsman's jurisdiction does not extend to judicial matters, acts of legal advisers to the Crown; police actions; employer-employee relationships; acts of private persons, businesses or companies; conduct of the South Australia Police
Access
For wheelchairs, including toilets
Services
- Conducts external reviews of determinations made by agencies under the Freedom of Information Act. May also review fees and charges levied by agencies for access to documents under Freedom of Information legislation
- Investigates complaints against administrative actions of state government departments, statutory authorities and local councils
