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Superannuation



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Superannuation Complaints Tribunal

Address
Level 15, 31 Queen St, Melbourne, 3000 Australia
Telephone
1300 884 114 (Inquiries and Comp
l
Fax
(03) 8635 5588
Email
Website
Postal Address
Locked Mail Bag 3060, GPO Melbourne, 3001 Australia
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Information
Hours
Mon - Fri 9am - 5pm (EST)
Fees
No charge
Access
Disabled Access
Comment

The Superannuation Tribunal is an independent Tribunal set up by the Commonwealth Government to deal with superannuation related complaints. Its purpose is to inquire into and resolve complaints about certain decisions of Trustees, insurers, retirement savings account(RSA) providers and other relevant decision makers in relation to regulated superannuation funds, approved deposit funds, RSAs, annuity policies, and surcharge contributions tax., Tribunal staff will assist clients lodge their complaint. The Tribunal will attempt to resolve the matter with conciliation, if appropriate, with the entity concerned. If this is not successful, the Tribunal may formally review the decision., , , NOTE: Before the Tribunal can consider a matter, the person making the complaint must have made a written complaint to the fund to give it a final opportunity to resolve the matter

Services
  • Investigates and assists with resolution of complaints relating to superannuation
Information provided by Seniors Information Service
Last updated: 18-05-2011
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